Trauma Response - Riverside Trauma Center

Riverside Trauma Center

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Trauma Response

Trauma Response

Reactions to traumatic events vary widely, but can include extreme fear, shock, helplessness, and physical symptoms. We offer support services, including grief counseling and referrals to help people after critical incidents and respond on-site by helping individuals identify healthy coping strategies. For some people, extreme stress following a trauma can be overwhelming and cause lasting psychological effects if left untreated. Examples of incidents at which we have provided emergency response and crisis management include:

Riverside Trauma Center coordinates the statewide Riverside-Massachusetts Trauma Response Network. Our role is to respond to disasters and traumatic events throughout Massachusetts. We partner with the Commonwealth and FEMA to implement community disaster recovery plans. We also train and partner with other organizations to develop locally-based response teams.

For help after a traumatic event, first responders and authorized representatives can call us 24 hours a day, 7 days a week at 888-851-2451 and ask for a Trauma Center Manager.


Riverside Trauma Center is a service of Riverside Community Care, a non-profit organization. Services are funded through the Massachusetts Department of Mental Health, the Massachusetts Department of Public Health, donations, and grants. There are cases when a fee applies for a service we provide. Please talk to a Riverside Trauma Center staff member about your specific service request to see if there is an associated fee. All contributions are welcome and appreciated.